SaaS License Optimization & Strategic Realignment - Telmac Group

Collaborative Comms Platform | $5M+ Savings & Unlimited Scalability

Profile

Major healthcare provider

Challenges

Less than 5% license utilization
Rigid licensing hindered user adoption and scalability
Locked into high-cost contract

Designed a flexible performance-aligned commercial framework

Shifted focus from price cuts to strategic restructuring
Removed contractual barriers

Unlimited user access with unrestricted growth at just 1/3 of original cost
Vendor commitment to proactively support customer adoption

Overall Cost Reduction

66% Cost Reduction

Over $5 million in total savings secured across the contract term

Established a SaaS governance model balancing cost and innovation

Removed contractual barriers limiting platform growth

Our WIN/WIN Agreements include flexible terms that work within our client’s budgeting and logistical objectives.